Who will install my Bruno stairlift?
Bruno will not allow dealers to drop ship their products. Only authorized Bruno dealers are allowed to install Bruno products. Lefever & Associates, Scooter Warehouse is an authorized Bruno stairlift dealer. Our Warehouse Manager is factory trained to evaluate your specific mobility needs and help you choose the best stairlift solution along with providing professional installation and service.

Why a Stairlift Installed by a Bruno Professional is the
Smart Choice! The Accessibility Equipment Manufacturers Association (AEMA) provides the most knowledgeable information on stairlifts. Read why it strongly advises against self-installation of any stairlift product. Your safety could be at risk! Read the report here.

What is the length of the warranty on a Bruno stair lift?
Bruno stairlifts come with our Gold Warranty which features 2 years on all parts and 5 years on major components that include the main drive system (i.e. gear box, motor, and rail system). The warranty is valid on all Bruno stairlift units that have been installed by Bruno factory-trained dealers, providing you with years of worry-free access up and down your staircase.

Do you rent Bruno stairlifts?
No, we do not rent stairlifts.

What type of modification will be needed on my staircase for the unit to fit?
In most cases there will be no modification needed. That's because Bruno stairlift models are designed to fit your existing staircase using our clamping systems which mount directly to the treads of your steps. No structural modification to your wall or staircase is required.

How narrow can my staircase be?
Depending on which Bruno stairlift model you choose, the unit - in its operating position - will take up about 24”–26”. The user’s knees when seated in the Bruno stairlift, are generally what take up the most room. This is why the factory recommends a 32” wide staircase. (Please keep in mind that some local building codes require a wider staircase.) Fitting a stairlift on tighter a staircase is possible. We can assess your special needs at the time of our first visit.

How quickly can I get a Bruno stairlift?
Bruno stocks units for most straight rail applications for quick shipment from the Wisconsin headquarters. Please contact us to evaluate your staircase for curved-rail applications and to determine a lead time.

How long does it take to install a Bruno stairlift?
The Warehouse Manager at Lefever & Associates is a Bruno factory-trained stairlift dealer. Most stairlifts can typically install most units in less than half a day with many installations taking just an hour or two. The installer will make sure that you are completely trained on the operation of the unit and be in and out of our home with little interruption to your day.

Can a Bruno stairlift be installed in my church or lodge?
Yes! Contact us to find out where you can see a Bruno Stairlift in action at a local Lancaster County Church! The requirements for these types of buildings are different than residential installations. Please contact us to review all the requirements for installation.

What happens if I loose power in my house?
All Bruno stairlifts are battery powered and will continue to operate even if power is lost in your home. The unit will typically run for 3–4 days or 15–20 trips without being recharged. When your power comes back on, the batteries will recharge automatically.

How long will the batteries last?
Batteries used on Bruno stairlifts will typically last 3-5 years depending on the use and application of the unit. Replacement batteries can be purchased from us when needed.

I have a staircase that turns; will a Bruno stairlift fit?
Yes, Bruno’s model Electra-RideTM III is designed to be custom fitted for any staircase configuration and can be installed on either side of most staircases to best fit your house.

Where are Bruno stairlifts made?
Bruno is the NUMBER ONE provider of stairlifts in both the USA and in Canada and they are made right here in the USA. All Bruno stairlift are designed and assembled at our headquarters in Oconomowoc, WI.

Does Bruno offer any other accessibility or mobility equipment?
Yes, Bruno also offers a complete line of over 25 interior/exterior vehicle lifts and Turning Automotive SeatingTM (TASTM) as well as indoor/outdoor scooters and power chairs.